Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without any notification you will be charged a missed appointment fee.
Our office is committed to helping you maximize your dental benefits. Because benefits and policies vary we estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a courtesy to our patients, we will file your dental claim for services and allow them 45 days to render payment. We will fully attempt to help you maximize your full dental benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 45 days. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.
Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Charges are payable at the time of treatment. Please ask a member of our staff, and we will review our payment options to accommodate your financial needs. If special arrangements are needed, please talk to our office manager prior to receiving service.
Thank you for choosing our office for all of your dental needs. We have created a comfortable environment where you can feel confident in the level of dental care you receive. When you arrive for your first visit, please be prepared to complete all insurance and health information forms that will allow us to begin your dental treatment. We will ask you to fill out several forms that will get you acquainted with our office. Your initial exam will last approximately one hour. This visit will help us get acquainted with each other and learn about your goals and desires for your dental treatment. Generally, X-rays will be taken allowing your doctor to examine the jaw’s structure, teeth position and possible tooth decay.
Oral hygiene instructions will be provided along with suggestions to help you care for your teeth. In most cases, we will clean your teeth on this visit and provide an evaluation that will outline your existing dental problems and proposed treatment. We believe that good dental care begins with open communication. We promise to speak candidly with you about any symptoms present that may require further dental treatment, our diagnosis, alternative treatments that may exist, and our recommendations. Working together, we can achieve a true partnership, with one common goal; keeping your smile beautiful and your teeth, gums and jaw joints healthy!